Health

Investigation into GP Practice’s treatment of patient

We found a GP Practice treated a man's elbow appropriately.  However, we believed that the man's complaint about his treatment prompted the Practice to remove him from its list.

We said this was unfair. 

Report Recommendations

We asked the Practice to apologise to the patient, but welcomed the training the Practice had delivered to staff on the removal of patients.

Category
Health & Social Care
Organisation
GP
Decision
Upheld
Case Reference
202003467
Issue Date
Format
  • ODT
  • PDF