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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

3 findings available

Housing association apologises over its wrongful assumptions and handling of tenant’s case

24 January 2022

Case Summary

Patient recovering from stomach surgery had to wait 12 hours before receiving appropriate treatment

11 October 2021

We found that a man recovering from a stomach operation was discharged too early from the ICU of Belfast City Hospital. We asked the Trust to apologise, and to review the treatment of a number of other patients who had returned to ICU following a similar operation.

Investigation Report

Ombudsman helps resolve motorist's complaint

15 April 2021

Case Summary