A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.
The Chief Executives of three health trusts have apologised after an error in recording a patient’s date of birth led to him being confused with another patient.
The Northern Ireland Ambulance Service Trust is considering suitable equipment for transporting new-born infants in ambulances after an Ombudsman's report recommended it apologise to a complainant.
The investigation looked at the actions of the Northern Ireland Ambulance Service when responding to a 999 call after the complainant’s father had suffered a stroke.
A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.