A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.
We found that a consultation response to a planning application should have been made available on the Planning Portal website. While this was a record keeping error by the Belfast Planning Service, we found no grounds to question its decision to approve the application.
A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.