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8 findings available

Complaint about Primary School partially upheld

A woman complained about her daughter’s teacher and of the school’s failure to act on her concerns.

Investigation Report
Upheld

Investigation of a complaint against a Primary School

The parents of a child with special educational needs complained that his primary school was not giving him the support he needed. 

We upheld the complaint and made a number of recommendations to the school.

Investigation Report
Upheld

Council accused of lack of enforcement action over garden cabin

We investigated a complaint that Armagh, Banbridge and Craigavon Borough Council should have enforced planning rules over a garden cabin.

Investigation Report

Investigation into complaint against primary school principal

Case Summary

Complaint handling failures follow allegations into principal’s conduct towards autistic pupil

Case Summary

Multiple school failings identified after primary school girl was inappropriately touched by fellow pupil

Case Summary

Apology from school settles parents' complaint

Case Summary

Complainant experienced injustice as a result of Council's actions

A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.

Investigation Report