Investigation reports

A woman complained about the care given to her husband in Antrim Area Hospital in the weeks before his death.  We upheld parts of the complaint.

A woman whose father died in Causeway Hospital after removing his oxygen mask believed he should have been monitored more closely.  She also questioned why the Trust did not commission a review into the incident.

We upheld a woman's complaint about the care given to her father, who passed away in Antrim Area Hospital in 2021.

A man who suffered a back injury at work was treated appropriately by clinicians in the Northern Trust. However, we found that when the man made a complaint about his treatment, the Northern Trust did not answer all of his questions.

A man claimed the Belfast Trust removed him from an in-patient waiting list because he had complained about one of its surgeons.  Our investigation found no evidence to support this view. 

The son of a care home resident raised concerns about his father’s treatment in the home.  We found that the Trust followed the correct Adult Safeguarding guidelines while looking after him.

A Health Trust’s decision to admit a woman to a care home was appropriate, but its communication with her carer fell below the expected standards.

A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer.

We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.

We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.