Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

13 findings available

Investigation of a complaint against the Victims and Survivors Service

03 January 2019

Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.

Investigation Report

Northern Ireland Housing Executive made ‘fair and reasonable efforts’ to address concerns of man who complained about his neighbour’s anti-social behaviour

02 November 2018

Investigation finds NIHE acted appropriately in dealing with request to evict tenant.

Investigation Report

Investigation into repair work on disabled man’s home finds multiple failures

12 April 2018

The Ombudsman has made a number of recommendations to the Northern Ireland Housing Executive following an investigation of a complaint about the handling of improvement works to a tenant’s residence.

Investigation Report