A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.
An Ombudsman’s report has criticised the Northern Ireland Environment Agency for not keeping proper records about its decision firstly to commission, and then ultimately not proceed with, an independent engineer’s report relating to effluent treatment structures at a location on the River Faughan at Drumahoe.
A patient who died three days after visiting his doctor for a routine medical review received treatment that was 'appropriate and in accordance with relevant guidance' according to an investigation by the Ombudsman.
Ombudsman finds no maladministration over decision to approve discharge of effluent into stream, but recommends Agency apologise to complainants for failings during complaints process.