A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.
An Ombudsman’s report has criticised the Northern Ireland Environment Agency for not keeping proper records about its decision firstly to commission, and then ultimately not proceed with, an independent engineer’s report relating to effluent treatment structures at a location on the River Faughan at Drumahoe.
An investigation has found that the overall care and treatment provided by a private hospital to a patient who had a suspected ovarian cyst was appropriate and reasonable. The patient was treated there as a result of a waiting list initiative by the South Eastern Health and Social Care Trust.20
Ombudsman finds no maladministration over decision to approve discharge of effluent into stream, but recommends Agency apologise to complainants for failings during complaints process.