Investigation reports

We upheld a complaint from a woman who said that her late mother should not have been discharged from Antrim Area Hospital.

A complainant said that if the South Eastern Health Trust had carried out a proper healthcare assessment it might have been responsible for paying her mother’s nursing home fees . 

A woman complained about the care given to her husband in Antrim Area Hospital in the weeks before his death.  We upheld parts of the complaint.

A woman whose father died in Causeway Hospital after removing his oxygen mask believed he should have been monitored more closely.  She also questioned why the Trust did not commission a review into the incident.

We upheld a woman's complaint about the care given to her father, who passed away in Antrim Area Hospital in 2021.

A man who suffered a back injury at work was treated appropriately by clinicians in the Northern Trust. However, we found that when the man made a complaint about his treatment, the Northern Trust did not answer all of his questions.

A man claimed the Belfast Trust removed him from an in-patient waiting list because he had complained about one of its surgeons.  Our investigation found no evidence to support this view. 

The son of a care home resident raised concerns about his father’s treatment in the home.  We found that the Trust followed the correct Adult Safeguarding guidelines while looking after him.

A Health Trust’s decision to admit a woman to a care home was appropriate, but its communication with her carer fell below the expected standards.

A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer.

We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.