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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

23 findings available

Council criticised for delay over planning enforcement case

08 December 2021

We asked Causeway Coast & Glens Borough Council to take a number of learning points from our investigation into the way it dealt with a complaint that a wind turbine breached planning control.

Investigation Report

Ombudsman critical of Council's record-keeping during planning case

03 October 2019

The Ombudsman has upheld a complaint about the way planning officials within Causeway Coast and Glens Borough Council dealt with changes to a planning application for a new dwelling.

Investigation Report