A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.
Health and Social Care Trust agrees to Ombudsman ‘action plan’ to improve the way it deals with families during investigations into Serious Adverse Incidents.
The care and treatment provided to a complainant by the Accident & Emergency Department at Causeway Hospital was 'in accordance with good medical practice.'