Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

5 findings available

Test Finding XXXXX

07 June 2023

This is a summary

Case Summary

Test Finding XXXXX

07 June 2023

This is a summary

Case Summary

Investigation into a complaint against the former Department of the Environment

16 January 2023

Case Summary

Student's college fees waived following Ombudsman intervention

15 April 2021

Case Summary

Ombudsman critical of Transport NI’s failure to provide and record reasons why four planning applications were considered acceptable.

17 September 2018

An investigation into the way Transport NI (now DfI Roads) dealt with consultation responses to a planning application has led to the Ombudsman making a number of recommendations.

Investigation Report