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Our Investigations
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Resources
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  Information to help users experiencing vulnerability
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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

5 findings available

Test Finding XXXXX

07 June 2023

This is a summary

Case Summary

Test Finding XXXXX

07 June 2023

This is a summary

Case Summary

Student's college fees waived following Ombudsman intervention

15 April 2021

Case Summary

Investigation of a complaint about the Northern Ireland Audit Office

16 January 2021

We welcomed the Audit Office's positive approach to record keeping after we upheld a complaint about the way it dealt with a complainant's concerns.

Investigation Report

Investigation of a complaint against the Victims and Survivors Service

03 January 2019

Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.

Investigation Report