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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

3 findings available

Council accused of lack of enforcement action over garden cabin

12 May 2023

We investigated a complaint that Armagh, Banbridge and Craigavon Borough Council should have enforced planning rules over a garden cabin.

Investigation Report

College apologies after removal of autistic student's work during art display

15 April 2021

Case Summary

Investigation of a complaint against the Victims and Survivors Service

03 January 2019

Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.

Investigation Report