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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

4 findings available

Investigation of a complaint against the Department of Health

19 June 2023

We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.

Investigation Report

Upheld

Department drops request for return of benefits payment

15 April 2021

Case Summary

Investigation of a complaint against the Victims and Survivors Service

03 January 2019

Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.

Investigation Report