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About Us
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Our Investigations
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Other Resources
Resources
- Patient Safety
  
  Resources on the theme of patient safety in Northern Ireland.
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  Information to help users experiencing vulnerability
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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

3 findings available

Ombudsman critical of council’s handling of planning application

29 April 2021

We found that failings by Ards and North Down Borough Council resulted in delays to a golf club’s planning application.

Investigation Report

Department drops request for return of benefits payment

15 April 2021

Case Summary

Investigation of a complaint against the Victims and Survivors Service

03 January 2019

Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.

Investigation Report