Investigation reports

A man’s complaint that Invest NI failed to provide his company with adequate guidance and support during its application for a Research and Development Grant has not been upheld.

Newry, Mourne and Down District Council failed to provide an applicant with the reasons why its Planning Committee deferred a decision on his planning application.  An Ombudsman's report was also critical of excessive delays when responding to the applicant's concerns.

The Ombudsman has found that an application to build a residential nursing home in County Down was, in part, incorrectly assessed by planners.

A man’s complaint about how his planning application was dealt with has been partially upheld by the Public Services Ombudsman.