Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

6 findings available

Complaint about consent for medical information

23 November 2022

Case Summary

Department drops request for return of benefits payment

15 April 2021

Case Summary

Investigation of a complaint against the Education Authority

29 March 2021

A complainant raised concerns about the Education Authority’s failure to investigate a potential child protection concern regarding her son.

Investigation Report

Upheld

Investigation of a complaint about the Education Authority

01 February 2021

A man said that the Education Authority refused to answer questions over how it managed a referral about his son’s school attendance. We found that although it dealt properly with most of his enquiries, it failed to respond to one of the issues he raised.