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Our Investigations
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Resources
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  Information to help users experiencing vulnerability
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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Health & Social Care

Upheld

29 January 2025

5 findings available

Test Finding XXXXX

07 June 2023

This is a summary

Case Summary

Test Finding XXXXX

07 June 2023

This is a summary

Case Summary

Housing Association apologises to tenant over handling of complaint

12 August 2022

We asked Choice Housing Association to review its Anti-Social Behaviour procedures, and to ensure its staff are aware of the importance of record keeping when conducting investigations into Anti-Social Behaviour.

Investigation Report

Student's college fees waived following Ombudsman intervention

15 April 2021

Case Summary

College apologies after removal of autistic student's work during art display

15 April 2021

Case Summary